Customer Care
Every email is read by a real person. There is no support ticket, no automated chain, no escalation queue. Write directly and we move quickly.
<1hr
WhatsApp response, studio hours
1 day
Email response, every time
Sat–Wed
Studio hours, IST
Human
Replies, never automated
For an order question, a delivery update, or a quick word with the studio. Saturday morning to Wednesday evening, Indian Standard Time. Replies typically within an hour during studio hours.
+91 98107 77459
Message on WhatsApp →For made‑to‑measure enquiries, alterations, press, wholesale, and longer conversations. Every email is read by a real person at the studio and answered within a working day.
Write to the studio →First looks at every drop, behind‑the‑seams from the studio floor, fittings in soft daylight. DMs are read between Saturday and Wednesday, longer enquiries are best directed to email.
@antimonyindia
Open Instagram →Design Studio
For bespoke commissions, bridal silhouettes, special occasions, and customised pieces. We begin with a private conversation, take measurements, and build the piece on a timeline that suits the occasion.
By appointment
Start a custom design →The Studio
Online-first. Made to order in India. Shipped insured worldwide.
FAQ
WhatsApp messages are usually answered within an hour during studio hours. Emails are answered within one working day, often sooner. Instagram DMs are read between Saturday and Wednesday and longer enquiries are best directed to email.
Saturday morning through Wednesday evening, Indian Standard Time. Thursday and Friday are studio rest days; messages received on those days are answered first thing Saturday.
Yes. Please write to [email protected] with the subject line beginning Press, or Wholesale, and your enquiry will be routed directly to the correct desk at the studio.
The studio is currently online‑first and not open to walk‑ins. Private appointments for bespoke commissions and bridal fittings are arranged by request, please write to the Design Studio to begin a conversation.
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